Privacy Policy

This website is owned and operated by DESIGN MY WEB (“we”, “us”, “our”). By using this website, you consent to the collection, use, and processing of your personal information in accordance with this Privacy Policy and the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

This policy explains how we collect, use, store, protect, and share personal information obtained through this website. We may update this policy from time to time. Any changes will be posted on this page and will take effect once published.

Personal Information We Collect

We only collect personal information that is knowingly and voluntarily provided by you, including but not limited to your name and surname, email address, contact number, and any information submitted via contact forms, email enquiries, or service requests. We do not collect unnecessary, excessive, or irrelevant information.

Purpose for Collecting Personal Information

Your personal information is collected and processed for specific, explicitly defined, and lawful purposes, including responding to enquiries and communications, providing requested services or information, maintaining internal records, and complying with legal or regulatory requirements. We will not use your personal information for purposes unrelated to the original reason for collection unless we obtain your consent or are legally required to do so.

Lawful Basis for Processing

We process personal information in accordance with POPIA based on your consent, the necessity to perform or enter into a contract, compliance with a legal obligation, or our legitimate interests, provided your rights are not overridden.

Disclosure of Personal Information

We may disclose personal information to trusted third-party service providers who assist us in operating our website or delivering services, subject to confidentiality obligations. We may also disclose information where required by law or to protect our legal rights, website, users, or property. We do not sell or trade personal information to third parties.

Data Security

We take appropriate technical and organisational measures to safeguard personal information against loss, unauthorised access, misuse, or disclosure. While reasonable precautions are taken, no data transmission over the internet is completely secure. Employees and contractors with access to personal information are bound by confidentiality obligations.

Retention of Information

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal and regulatory requirements. Once no longer required, information is securely deleted or anonymised.

IP Addresses and Technical Data

Our servers may collect IP addresses and technical data for system administration, security, and diagnostic purposes. This information is collected in aggregate form and does not identify individual users.

Cookies

This website may use cookies to enhance user experience. Cookies do not collect personal information unless you provide it voluntarily. You may disable cookies in your browser settings.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before submitting personal information.

Your Rights Under POPIA

You have the right to request access to your personal information, request correction or deletion of your information, object to the processing of your information, withdraw consent where applicable, and lodge a complaint with the Information Regulator.

Contact Details

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us at info@designmyweb.co.za.

Information Regulator (South Africa)

You may lodge a complaint with the Information Regulator at https://www.justice.gov.za/inforeg/