Email Setup Guide

Please note that you can select either POP or IMAP for your email settings. POP will not sync with your other mailboxes meaning that if you delete an email from your phone, it will not delete the same email off your laptop/desktop. IMAP will sync all your emails.

Mobile

Launch your mail application

1. Start by selecting the mail icon from your applications screen

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Setup email

2. Enter the email address and email password
• forgotten passwords can be reset in konsoleH
• Choose Manual Setup

samsung-set-up-email

Account type

3. Choose IMAP

samsung-account-type

Incoming server settings

4. The programme may try to connect to the server, but will fail – you will need to add the full email address as User Name.
Check the other settings:
• Security type is None
• Port is 143
• select Next

samsung-incoming-server

Outgoing server settings

5. Enter all the relevant details as in the screen below and then select Next

samsung-outgoing-settings

Checking outgoing server settings…

6. Wait while your settings are tested

Account options

7. Adjust the additional Account Options as preferred.

Name

8. Specify an optional account name (for your reference only), and enter the name you wish to be displayed on outgoing mail, then select Done.

samsung-done

Complete Setup

9. The account has been set up successfully and your messages will now be downloaded.

Add Mail Account

1. Select the settings icon on your home screen

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2. Select Mail, Contacts, Calendars

iphone-settings

3. Select Add Account…

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4. Select Other from the menu:

iphone-other

5. Select Add Mail Account

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Enter your account information

6. Enter your Name, Email & Password > Next
• Forgotten passwords can be reset in konsoleH

iphone-info

Configure Incoming and Outgoing Servers

7. Select IMAP
8. Scroll down to Incoming Mail Server and enter all the relevant details,
then do the same for Outgoing Mail Server, as in the screen below and then select Next.
• Ensure that User Name is the full email address
• User Name & Password are the same for both Incoming & Outgoing servers

iphone-server-settings

Verify Server Identity

9. You may receive a prompt asking you to verify the incoming and outgoing servers – you can click Continue for each.

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10. Save

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11. Choose the new account that you’ve just created

iphone-choose-new-account

then

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12. Choose the SMTP server

iphone-choose-smtp

then

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13. Check the SMTP settings:
• User Name is the full email address
• Use SSL is off
• Athentication is Password
• Server Port is 587
• > Done

iphone-smtp-settings-1

You have completed your account setup.

Congratulations, you have now successfully configured your email account on your iPhone.

Desktop

1. Launch Apple Mail.

2. From the toolbar at the top, select File and then Add Account.

add_account

Apple Mail Setup

3. Enter your name (which will appear the “From” field in your emails), email address and password, then click Continue 

mail_account_setup1

Incoming Server Settings

4. Complete the information:

  • Account Type can be IMAP or POP  (IMAP is default)
  • Description (optional) e.g. Hetzner
  • Incoming Mail Server is mail.(your domain name) or IP Address
  • User Name is your full email address
  • Password is your mailbox password (as in previous screen)

5. Apple Mail will now test the connection to the specified mail server. Once this is complete, click Continue.

incoming_server_settings

Incoming Mail Security

6. When the Incoming Mail Security screen appears, leave Use Secure Socket Layer unticked and click Continue.

incoming-mail-security

Outgoing Server Settings

7. Enter the outgoing mail server and ensure that the Use Authentication checkbox is ticked.

8. Enter your username and password (if these fields are not automatically populated) then click Continue.

outgoing_server_settings

Incoming Mail Security

9. When the Outgoing Mail Security screen appears, leave Use Secure Socket Layer unticked and click Continue.

incoming-mail-security1

Account Summary

10. View the account summary and click Create. Ticking the Take my account online checkbox will ensure that your account is activated immediately.

account_summary

You have completed your account setup

11. Your Mac mail program should now be set up to send and receive mail, however, to avoid issues in future, continue with these tweaks:

Select Preferences menu

12. Click on the Mail menu and then click Preferences.

select_preferences_menu

Check account settings

13. Click on the Accounts tab and select the relevant account.

On the Account Information tab all settings should be correct

6. Click on the Outgoing Mail Server (SMTP) drop down menu.

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Edit SMTP Server List

7. Select “Edit SMTP Server List…” from the drop down list.

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Confirm SMTP Server

8. Select your SMTP server from the list.

9. Confirm that your Server Name is entered correctly.

10. Select the Advanced tab.

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Confirm Advanced SMTP Settings

11. Ensure that your settings look like the settings shown in this screenshot below.

12. Your email account should now be configured correctly.

confirm-smtp-settings6

♦ Auto Account Setup (recommended)

New email account setup with Outlook is quick and easy using the Auto Account Setup option. However, reasons to rather use Manual Setup are:

  • if you prefer POP, as this automatic configuration defaults to IMAP 
  • if this is a new hosting account and domain propagation has not completed

1. Launch Outlook

2. Select File on the top left menu bar

launch-outlook-2013

3. Select the Add Account button in the middle of the screen

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4. Enter your details on the Auto Account Set-up screen > Next

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5. The following warning messages may appear Allow

warning1

6. Choose > Yes

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7. Outlook will now automatically configure your account as an IMAP account with all the correct settings.

That’s it!

♦ Manual Account Setup

If you prefer to use POP , or your domain has not propagated yet, you will need to set up the account manually:

  1. Launch Outlook, choose File > Account Settings > Add Account (as above)
  2. Choose Manual Setup or additional server types > Next

outlook2013-manual

3. Select POP or IMAP > Next

choose-email-account-type

Account settings

4. Enter all the relevant details (POP or IMAP) and then select the More Settings… button.

  • Outlook will auto-fill your User Name – please ensure you fill in your entire email address as the username
  • For new hosting accounts, use the IP address instead of the Incoming & Outgoing mail servers

outlook-manual-setup

Check Outgoing Server settings

5. Select the Outgoing Server tab

  • Ensure that the My outgoing server (SMTP) requires authentication checkbox is ticked
  • Ensure that you have selected Use same settings as my incoming mail server

outlook2013-outgoing-server-1

Check Advanced SMTP settings

6. Select the Advanced tab and ensure that your settings are as below for either IMAP or POP:

IMAP port settings

  •  Incoming 143, outgoing 587
  • Not ticked: This server requires an encrypted connection (SSL)
  • Use the following type of encrypted connection is None

outlook2013-advanced-imap

POP port settings

  •  Incoming 110, outgoing 587
  • Not ticked: This server requires an encrypted connection (SSL)
  • Use the following type of encrypted connection is None

outlook2013-advanced-pop-1

7. Click OK and then Next.

8. Let the test complete and then click Close

outlook2013-test-complete

You’re all set! > Finish

♦ Auto Account Setup (recommended)

Setting up a new email address in Outlook is quick and easy using the Auto Account Setup option. However, reasons to rather use Manual Setup are:

  • if you prefer POP, as this automatic configuration defaults to IMAP 
  • if this is a new hosting account and domain propagation has not completed

1. Launch Outlook 2010

2. Select File from the top menu bar and then Info and Account Settings

outlook-2010-account-settings

3. On the Email tab, click New

outlook2010-new

4. Click to select the Internet E-mail or Email account option > Next

5. In the Add Account box

Enter your details under E-mail Account

  • You can safely ignore any warning messages
  • Next

create-new-account

6. Outlook will now automatically configure your account as an IMAP account with all the correct settings.

7. Finish > Close

That’s it!

♦ Manual Account Setup

If you prefer to use POP  you will need to set up the account manually:

1. Launch Outlook 2010

2. Select File from the top menu bar and then Info and Account Settings

3. On the Auto Account Set-up screen, click Manual setup or additional server types. > Next

outlook2013-manual

Choose email service

4. Select Internet E-mail and click Next

outlook2010-internet-email

Email settings

5. Enter all the relevant details (Select POP or IMAP according to your preference) and then click More Settings

  • Outlook will auto-fill your user name, please ensure you fill in your entire email address as the username)
  • For new hosting accounts, temporarily use the IP address instead of the Incoming & Outgoing mail servers, until propagation has completed.

internet-email-settings-outlook-2010-copy

Outgoing Server Settings

6. Click on the Outgoing Server tab and ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same settings as my incoming mail server.

mso2007-outgoing-server-copy

Advanced Settings

7. Select the Advanced tab

8. Check these settings:

  • The Incoming server port for POP is 110 or for IMAP is 143
  • Not ticked: This server requires an encrypted connection (SSL)
  • The Outgoing server (SMTP) port is set to 587
  • Use the following type of encrypted connection is None

outlook2010-advanced
9. Click OK, then Next and Finish.

10. Your Outlook mail program should now be set up to send and receive mail.

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